What if you install a Performance Intake, Lift Kit, Performance Exhaust, and re-program with a Performance Programmer, am I covered?

There is a law that protects you from a declined warranty claim when it is declined for an aftermarket part that did NOT cause a failure or issue. The Law that covers you is the Magnuson-Moss Warranty Act. So the question is why do some dealers avoid answering these “does it void my warranty questions” or simply say, yes it will be voided. Here are a few reasons:

1) If a dealer stated it will NOT void your warranty if you install a lift kit then a shock fails or a U-Joint The dealer would be on the hook to cover the repair. The problem with this is the lift kit will in fact have either new shocks or overextended shocks since the jeep is not a stock height anymore and they would NOT be covered by the warranty.

2) Money, yes it is true if you sold your own OEM lift kit would it be in your best interest to advertize yours or someone else’s?

3) When a new model comes out have you notices the factory accessory options are somewhat limited? How about a year later after the aftermarket has taken over and “proven” some great parts and the demand from the customer for these parts? Ever notice the OEM starts making their OEM stamped brand of these parts? Think about Jeep lift kits, in the past they were never produced by the manufacture, however look at things today, you can go get a lift kit for a 2007-2011 JK from your Jeep dealer. Take a look at the build, angles and design, compare to the aftermarket, look at the number of failures… See a trend here?

Remember, the local dealer is not the manufacture. The JEEP WRANGLER is still in my opinion the only 4×4 off road vehicle designed and built to be modified as desired from the customer. Designers do not stay up at night dreaming up ideas, they listen to their customers. “It’s a Jeep thing”!

So now you have to face some reality, your working with a dealer, you put on larger wheels and tires and your headlights failed. On your brand new vehicle with only 2011 miles on it (I hope this scenario does not come out like this!) your dealer ruins your day with a single call stating sir/ma’am I see you have modified your vehicle from its factory specifications thus voiding your warranty. What are your options?

1) Escalate it at the dealership
2) Escalate it with a regional manager (if there is one)
3) Call Jeep customer service and escalate it there
4) Take it to another dealer being you know what the Magnuson-Moss Warranty Act is all about
5) Get an attorney, pay a ton of money and fold to the unethical employee at the dealership.

In short, yes an individual can make your warranty claim very hard, but this can be a fact with no modifications as well. Example: change your own oil but don’t have any receipts, engine then fails and the shop then claims it is due to never getting an oil change. Sounds like guilty until proven innocent? It could be but in reality if you know your rights…you should never have an issue with a legitimate claim.

Jeep is a very respectable company, the very best and they cater to those who build and cruise their product in the harshest of conditions. I am confident that Jeep with cover all repairs that are directly related to their vehicle design and components that meet these same specification.

Dave
DLM-Distribtuion

View the original article here

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Tags: Aftermarket, if i lift my jeep does it void the war, if i lift my jeep will it void the warranty, Parts, Performance, Warranty

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